About the Role
This role involves building and managing scalable media infrastructure to ensure reliable video and audio performance across digital learning environments.
Responsibilities
- Design and implement robust media delivery systems for live and on-demand content
- Monitor system performance and troubleshoot issues affecting media streams
- Collaborate with development teams to integrate media services into learning platforms
- Maintain and upgrade media servers and related infrastructure
- Ensure compatibility across devices and network conditions
- Optimize video encoding and transcoding workflows
- Support secure content delivery using DRM and access control measures
- Develop automation tools for media processing pipelines
- Respond to incidents involving media service outages or degradation
- Work with network engineers to improve bandwidth efficiency
- Implement monitoring and alerting for media system health
- Document system architecture and operational procedures
- Participate in capacity planning for media infrastructure
- Evaluate new media technologies and protocols
- Assist in disaster recovery planning for media services
- Ensure compliance with accessibility standards for media content
- Coordinate with third-party vendors and service providers
- Manage configurations for media streaming protocols
- Support global content delivery through CDN integration
- Improve system reliability and reduce latency for end users
- Conduct root cause analysis for recurring media issues
- Maintain system security for media storage and transmission
- Provide technical guidance during product development cycles
- Assist in testing new features involving media components
- Ensure consistent quality of experience across different platforms
Compensation
Competitive salary and comprehensive benefits package
Work Arrangement
Hybrid work model with flexible scheduling options
Team
Collaborative engineering team focused on media and platform reliability
About the Team
This team is responsible for the end-to-end performance of media systems that power interactive learning experiences. Engineers work closely with product, infrastructure, and support teams to ensure seamless delivery of audio and video content worldwide.
What We Value
Technical excellence, proactive problem solving, clear communication, and a commitment to building accessible, resilient systems that serve diverse learners.
Visa sponsorship may be available for qualified candidates
