Responsibilities
- Validate print, digital, and broadcast media content according to client briefs and editorial guidelines
- Deliver high-quality media monitoring content accurately and on time
- Write concise article- and story-level summaries and digests in English from English or other European languages using internal editorial tools
- Build and maintain search queries and keyword strategies that align with client requirements while improving production efficiency
- Partner with Customer Support, Sales, and other internal teams to set up and maintain client projects and workflows
- Monitor service quality and proactively escalate risks or issues that could impact client delivery
- Meet individual and team quality standards and performance goals
- Produce reports, dashboards, and presentation materials using established templates while identifying opportunities to automate repetitive processes
- Extract, analyze, and manipulate data using Excel and Power BI to produce reliable insights
- Deliver client-facing media analysis with clear, compelling narratives and actionable recommendations
- Contribute to analytical projects by developing expertise in media datasets and research methodologies
- Maintain accurate client documentation and project information across internal collaboration tools
- Stay current with industry trends in media monitoring, analytics, and data visualization, sharing knowledge with the broader team
Requirements
- Experience working with media content, including content validation, editorial summaries, or media monitoring
- Strong analytical and problem-solving skills
- Excellent attention to detail with the ability to review and validate work for accuracy
- Strong written and verbal communication skills
- Fluency in written and spoken English plus at least one additional European language
- Ability to manage multiple priorities while consistently meeting deadlines
- Experience using Microsoft Office, particularly Excel and PowerPoint
- Strong analytical and numerical skills
- Experience working with Google Search and online research tools
- Ability to work collaboratively across multiple teams
Nice to Have
- Experience building search strings, Boolean queries, or media monitoring searches
- Experience creating reports, dashboards, or client presentations
- Advanced Excel skills, including macros or automation
- Experience using Power BI or similar business intelligence tools
- Experience working with media analytics, editorial workflows, or customer reporting
- Interest in media intelligence, journalism, communications, or data storytelling
Work Arrangement
Remote (Worldwide)
