About the Role
The position involves managing key accounts in northern France, ensuring customer satisfaction through technical support, product recommendations, and consistent follow-up on service delivery.
Responsibilities
- Manage client relationships across industrial sectors in northern France
- Provide technical guidance on chemical solutions for water treatment and process applications
- Coordinate with internal teams to fulfill customer requirements
- Monitor account performance and identify growth opportunities
- Deliver product training and on-site support to clients
- Prepare and present technical and commercial proposals
- Track customer feedback and implement service improvements
- Ensure compliance with safety and regulatory standards
- Maintain accurate records of customer interactions and sales activities
- Collaborate with R&D to adapt solutions to customer needs
- Support pricing and contract negotiations
- Respond to customer inquiries in a timely manner
- Conduct regular site visits and technical evaluations
- Assist in troubleshooting product performance issues
- Promote new product offerings to existing clients
- Monitor market trends and competitor activity
- Report on sales metrics and account health
- Align customer needs with company capabilities
- Uphold service level agreements
- Drive customer retention through proactive engagement
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Field-based with regional travel required
Team
Part of a regional sales team supported by technical and operational departments
Travel Requirements
Regular travel throughout northern France is expected, including visits to client sites and regional meetings
Reporting Structure
Reports to the Regional Sales Manager for the France territory
Onboarding Process
New hires undergo technical training, product certification, and field shadowing before full account responsibility
Not available
