Responsibilities
- Run the marketing org's planning cadence: annual and quarterly planning, goal-setting, and the weekly and monthly business reviews.
- Hold the calendar.
- Drive budget and headcount planning against the slate, working from Marketing Ops' tracking and reporting, and keep both honest as priorities shift mid-quarter.
- Own the trade-off conversations; Marketing Ops owns the numbers underneath them.
- Make the reviews worth holding. Drive the prep, the follow-through, and the decisions that should come out of them.
- Turn the VP of Brand's priorities into plans the team can execute, then hold the line on those priorities when new fires start.
- Keep major programs from colliding or stalling across brand, editorial, design, product marketing, demand gen, and integrated marketing.
- Be the person teams come to when it isn't clear who owns a decision.
- Represent marketing in cross-functional planning with sales, product, and finance, so the org's commitments are realistic and its dependencies are visible.
- When marketing promises something to another team, make sure the promise was sane and gets kept.
- Chase procurement and legal when purchases and projects stall.
- Build the materials leadership relies on: board updates, all-hands content, exec readouts.
- Give the VP of Brand back time and attention by carrying the work that doesn't need to land on their desk.
- Lead the things that don't fit neatly on any one team's plate: a reorg, a new agency relationship, a flagship event, an org-wide planning week.
- Own them end to end.
Requirements
- 10+ years of operating experience, with real time inside a marketing org in a Chief of Staff, business operations, or senior program-operations seat.
- A practitioner's understanding of demand generation and account-based marketing in a B2B context. You can talk pipeline, not just plans.
- Comfort with marketing and pipeline metrics and with running a budget. You can build the model and read the dashboard.
- A track record of bringing order to a fast, complex org without grinding it to a halt.
- Clear writing, straight talk, and the presence to hold a room of senior people to a plan.
Nice to Have
- Chief of Staff or business operations at a high-growth B2B software or AI company.
- A marketing ops or RevOps leader who wants an org-level operating seat rather than a systems seat.
- Strategy or management consulting followed by an in-house operating role.
- A demand-gen or integrated-marketing operator who has moved into an org-level operating seat.
Benefits
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
Work Arrangement
Remote (Worldwide) — Toronto, San Francisco, New York City, London, Paris, Montreal, Seoul, Germany
Team
Reports to: VP of Brand
Additional Information
- Cohere is remote-friendly.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
- We may use AI-enabled tools to screen and assess applicants against the criteria for this position.
