Responsibilities
- Assist the Director of Digital Product in executing the strategic web development plan.
- Orchestrate collaboration among multidisciplinary teams to ensure timely and scoped delivery of web projects.
- Oversee daily project tasks such as site updates, content management system modifications, location listings, and new feature rollouts.
- Monitor project milestones, proactively identify risks and dependencies, and communicate updates to relevant stakeholders.
- Support continuous website enhancement through A/B testing, search engine optimization, personalization strategies, and user experience refinements.
- Measure and report on critical metrics including website traffic, user engagement, and conversion rates.
- Convert analytical insights into concise summaries and provide practical recommendations for team action.
- Develop and maintain structured program workflows covering request intake, prioritization, scheduling, and resource alignment.
- Ensure transparency in project progress for stakeholders across organizational levels.
- Anticipate potential obstacles and escalate issues appropriately to prevent delays.
- Collaborate with leadership to evaluate and integrate AI-driven tools into digital workflows.
- Approach emerging technologies and methodologies with inquisitiveness and a focus on operational efficiency and patient satisfaction.
- Liaise with third-party agencies and external vendors to ensure high-quality, on-time outputs.
- Work with Legal to verify web content compliance with healthcare industry regulations.
- Enforce accountability by setting clear expectations and following up on commitments.
Work Arrangement
Hybrid — Chicago, IL
