Responsibilities
- Oversee creation and continuous improvement of reusable demo assets aligned to latest product capabilities and key use cases
- Lead scoping, building, and delivery of POCs for strategic and complex opportunities, ensuring technical quality and buyer alignment
- Establish best practices for demo scripting, environment stability, and persona-based storytelling
- Own end-to-end RFI, RFP, and security questionnaire responses, ensuring accuracy, quality, and on-time delivery
- Build and maintain a centralised response library in collaboration with Product, Legal, and Security teams
- Triage and prioritise incoming requests by strategic value and define clear SLAs for turnaround
- Accountable for the reliability, scalability, and governance of all demo lab environments
- Oversee provisioning, access management, version control, and regular audits to reflect current product releases
- Establish processes for environment requests, new use case onboarding, and deprecation of outdated assets
- Hire, onboard, coach, and develop a high-performing team of presales engineers and technical specialists
- Set clear goals, run regular performance conversations, and foster a culture of craftsmanship and continuous improvement
- Balance workload across the team while protecting capacity for high-priority strategic deals
- Serve as a strategic partner to regional presales teams, establishing clear intake and engagement models for shared services access
- Participate in pipeline reviews, QBRs, and planning sessions to anticipate demand and align priorities
- Build trusted relationships with presales leaders, positioning the team as a force multiplier across the business
Requirements
- 5–7 years in presales, solutions consulting, or technical sales engineering, with at least 2 years in a team lead or management role
- Hands-on experience building and delivering enterprise software demos and POCs, with the ability to craft compelling technical narratives for different buyer personas
- Proven experience managing RFP/RFI processes at scale, maintaining content libraries, and strong project management skills across multiple concurrent workstreams
- Familiarity with enterprise SaaS platforms, integration, automation, or adjacent technologies strongly preferred
- Experience managing demo or lab environments, including provisioning, sandbox governance, and version management
- Comfortable working with demo automation platforms, CRM systems, and standard collaboration tooling
- Proven ability to lead and motivate technical teams, setting a high bar for quality and fostering a culture of knowledge sharing
- Strong communication skills with the ability to engage credibly across both technical practitioners and senior presales and sales leaders
- Collaborative, adaptable, and proactive — thrives in a dynamic, high-growth environment with a passion for making an impact through technology
- Proven ability to build a winning team culture that promotes growth, personal development, and continuous improvement
- Strong written and verbal communication skills in English, with the ability to translate complex technical concepts for non-technical audiences
- Sharp business and technical acumen, with a track record of turning technology passion into measurable customer impact
- Willingness to travel as needed and work flexible hours across the territory
Nice to Have
- Experience in a shared services, centre of excellence, or enablement function is a strong differentiator
Work Arrangement
Remote (Worldwide)
Team
Structure: centralised, high-impact team
Additional Information
- Willingness to travel as needed
- Work flexible hours across the territory
