Descriptions of Key Responsibilities/ Tasks:
1. To perform the most challenging tasks in the area of sea cargo shipments, booking and delivering of shipments
2. To make decisions on FCL/LCL development strategies ( inbound & outbound trades) on country level
3. To maintain agents relationship in accordance with company policy
4. To create SOP’s (Standard Operating Procedures)
5. To handle pricing & calculation and make offers to customers
6. To coordinate and work close with local sales teams, special sales actions
7. To accept offers and optimizes the organization of transport
8. To be responsible for monthly results of the department
9. To monitor KPI for the department
10. To select service provider and monitor the cost
11. To handle daily operations for project shipments and VIP accounts
12. To monitor the completion of procedure for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.)
13. To monitor timely invoicing and payments
14. To monitor the keeping of budget lines
15. To develop improvement initiatives of continuous business success
16. To make analysis of request (credit worthiness of the Company)
17. To set target with the department and monitor the achievement
18. To provide customer service and keep contact with agents
19. To adjust complaints – Trouble Shooting
20. To handle claims together with legal department
21. to issue obligatory instruction, directives and information in his/her field of responsibility and monitor compliance and performance
22. To be responsible for personnel leadership within the department
23. To coordinate within the department and with other departments and countries within the Company
24. To train and mentor high potentials in operations and sales
25. To take up additional assignments/tasks as required to meet with the Company needs
Minimum Education /Qualifications/Experience:
University degree in Business Administration/ Logistics or equivalent with relevant and at least 8 years industrial experience of which 4 years must be in managerial positions
Special Knowledge:
Computer basic knowledge, MS Office
AS400 – comprehensive user know-how
S.P.O.T. know-how and ability to demonstrate
Cargowise user
English language
Mandarin language
Personal Qualification：
Negotiation and communication skills
Leadership and organizing ability
Driving force
Dynamic
Commercial thinking
Proactive
Structured person
Motivating
Apply on company website Taiwan, Province of China Remote (Country) Full-time
cargo-partner is hiring a Manager Sea Cargo Taiwan
About company
For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.
With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.
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