Responsibilities
- Guide and develop a team of 1–5 Salesforce developers, administrators, and QA engineers located in India.
- Handle recruitment and performance evaluations: interview candidates, establish performance objectives, provide feedback, and oversee career progression.
- Promote an environment of ongoing education, responsibility, and high technical standards within the team.
- Organize and lead Agile practices such as sprint planning, daily meetings, retrospectives, and backlog refinement.
- Act as the main technical liaison between US and India teams to synchronize priorities, schedules, and outcomes.
- Collaborate with Product & Business Systems Analysts, Finance & Revenue Operations, and Sales & GTM teams to convert business needs into scalable technical implementations.
- Work with external clients and vendor partners on integration planning, solution architecture, and delivery coordination.
- Create, build, and implement reliable, scalable Salesforce solutions utilizing Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, and declarative tools.
- Manage CPQ quoting and pricing rule design, including product catalogs, pricing configurations, approval workflows, and quote template logic.
- Oversee Salesforce Billing and revenue recognition architecture, covering invoice creation, payment handling, revenue scheduling, and Sage Intacct integration.
- Drive implementation and improvements for Revenue Cloud / RLM, ensuring compatibility with changing go-to-market strategies.
- Design and supervise custom API and integration solutions, with practical experience in MuleSoft middleware, DocuSign/Conga for contract management, Sage Intacct ERP, and Snowflake/BigQuery data warehouse connections.
- Lead data migration projects: scope definition, data mapping, ETL design, and validation after migrations during org consolidations or upgrades.
- Manage end-to-end platform governance: environment strategy, release management, sandbox refresh cycles, and deployment pipelines using CI/CD tools like Salto and Jenkins.
- Perform technical design reviews to ensure solutions comply with security, performance, and governor limit requirements.
- Supervise the full software development lifecycle from requirement validation through QA, user acceptance testing, deployment, and post-launch support.
- Maintain and enforce code quality standards, peer review procedures, and documentation practices across the team.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
- Minimum 7 years of practical Salesforce configuration and development experience.
- At least 3 years of experience leading a team of Salesforce developers and/or administrators.
- Demonstrated delivery experience with Revenue Cloud, Salesforce Billing, CPQ, and Sales Cloud.
- Advanced skills in Apex, LWC, Visualforce, SOQL, and SOSL.
- In-depth knowledge of Salesforce CPQ: product rules, pricing rules, quote templates, approval workflows, and advanced approvals.
- Substantial hands-on experience with Salesforce Billing: invoice generation, payment processing, revenue recognition, and financial closing procedures.
- Familiarity with Revenue Cloud / RLM configuration and data structure.
- Integration experience with MuleSoft, DocuSign/Conga, Sage Intacct, and data warehouse platforms like Snowflake.
- Experience with source control (Git) and CI/CD pipelines (e.g., Salto, Jenkins).
- Strong grasp of Salesforce platform governance limits, security models, and deployment best practices.
- Proven experience managing a QA or quality engineering team, including hiring, performance oversight, and skill enhancement.
- Solid understanding of QA methods: functional, regression, integration, performance testing, and UAT coordination.
- Experience with Salesforce-specific testing approaches, including Apex unit test coverage, sandbox data setup, and deployment verification.
- Familiarity with test automation frameworks for Salesforce, such as Provar, Copado Robotic Testing, Selenium, or similar.
- Ability to define acceptance criteria in partnership with Product and Business stakeholders.
- Experience tracking quality metrics and generating test summary reports for leadership and release approval.
Nice to Have
- An enthusiastic and dynamic leader who inspires and motivates their team to achieve high performance.
- Excellent verbal and written communication skills, capable of bridging cultural and technical divides between remote teams.
- A proactive problem-solver who anticipates issues and offers inventive solutions.
- Genuine interest in mentoring junior developers and promoting a culture of continuous learning and development.
- Focus on driving impact through innovation and precision in Salesforce CPQ and Salesforce Billing.
- A collaborative approach, working as a partner with Finance, Revenue Operations, and Sales, not just as a development service provider.
Additional Information
- Employment is contingent upon successful completion of a background check.
- AI tools are utilized for efficiency in the hiring process.
- Equal opportunity employer.
- Accommodations for disabilities or special needs are available upon request.
- Be cautious of recruitment fraud.
