Responsibilities
- Lead full-cycle implementation for designated markets, partners, or key initiatives from initiation to successful launch and operational handover
- Act as the primary point of accountability for project timelines, deliverables, risk management, dependencies, and execution quality
- Create and maintain detailed implementation plans that align internal teams and external partners on scope, milestones, dependencies, and escalation procedures
- Coordinate cross-functional teams to maintain alignment, accelerate decision-making, and resolve obstacles efficiently
- Manage daily interactions with partners, fostering trust, consistent communication, and timely resolution of issues
- Gain familiarity with various partner types such as health plans, provider groups, health systems, and value-based care organizations to tailor implementation strategies
- Convert partnership agreements, contractual terms, and regional requirements into actionable implementation roadmaps with awareness of downstream impacts
- Proactively identify potential risks, escalate when necessary, and implement mitigation strategies without prompting
- Focus on long-term operational success by ensuring implementation decisions support sustainable outcomes beyond task completion
- Conduct training sessions for internal and external stakeholders to align understanding of contracts, workflows, and launch requirements
- Develop and sustain strong relationships with key external contacts, reinforcing credibility and strategic partnership throughout the implementation process
- Generate regular and on-demand reports, presentation materials, and stakeholder updates to maintain transparency and expedite issue resolution
- Refine implementation tools, templates, and standard operating procedures to improve speed and consistency across future launches
- Assist in special projects and organizational initiatives that enhance scalability and performance of the implementation function
- Support broader operational efforts such as vendor oversight, compliance-related tasks, and other priorities assigned by leadership
- Travel as required for in-person partner engagements, launch support, and company-hosted team events
Benefits
- Flexible hybrid-remote work model allowing remote productivity with periodic in-person requirements at offices, clinics, or patient locations
- Full benefits package including medical, dental, and vision coverage, employee assistance, life and disability insurance options, and health spending accounts
- Financial and retirement offerings including competitive base pay, performance incentives, 401k with employer match, and financial wellness tools
- Generous time-off policies covering holidays, vacation, sick leave, parental and bonding leave, sabbaticals, and living donor leave
- Wellness and development support including no-cost family planning services via Maven Maternity, physical and mental health resources, and annual professional growth funding
Work Arrangement
Hybrid
Other
Travel as needed to support in-person partner meetings, facilitate launches, and participate in Strive-sponsored team events
