ServiceNow is hiring a Manager, GTM - Field Readiness

What you get to do in this role: • Define and execution program plans with cross-functional GTM teams to ensure commercial & operational readiness for launch. • Influence and work cross-functionally to align functional plans, identifying, and actively managing risks and issues to resolution to ensure successful launch • Ensuring comprehensive planning including post sale readiness • Define & manage KPI’s (leading, lagging indicators) across product lifecycle • Accountable for identifying and driving action plans cross-functionally to improve KPI’s • Mobilize and lead a variety of initiatives across the NPI transformation portfolio, including digitization and automation projects • Develop, manage and execute detailed project plans that consider all requirements, constraints, resources, and deliverables associated with the defined objectives • Drive projects from inception to completion, ensuring all workstream deliverables are completed on time, on budget, and with quality • Lead NPI launches, refining & optimizing processes • Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions • Deliver progress updates to stakeholders and leadership • Continuously apply a customer / partner lens across the customer journey to identify and execute optimization opportunities to improve NPI objectives.