Montreal Remote (Country) Full-time

lightspeedhq is hiring a Manager, Business Transformation

Responsibilities

  • Discover and define high-impact transformation opportunities by evaluating scale and strategic fit
  • Independently analyze root causes of business challenges and guide focus toward highest-value initiatives
  • Develop comprehensive business cases that link transformation efforts to measurable financial outcomes, risk profiles, implementation sequence, and growth versus profitability tradeoffs
  • Create internal processes and policies that align diverse stakeholder needs across Finance, Sales, Operations, and Risk functions
  • Influence senior leadership through compelling presentations to secure funding and resources for transformation programs
  • Lead full lifecycle delivery of transformation initiatives, with ownership for achieving sustainable results, not just project milestones
  • Proactively detect, escalate, and resolve obstacles and risks, making autonomous decisions to maintain momentum
  • Mentor junior team members in analytical frameworks, transformation methodologies, and navigating complex stakeholder environments
  • Deliver clear, confident progress reports to executives, including risks and key decisions, with influence on strategic direction
  • Foster strong partnerships with senior leaders and functional teams in Product & Technology, Go-To-Market, Operations, Finance, and People
  • Manage conflicting priorities and organizational dynamics by building consensus, resolving disagreements, and enabling successful change

Benefits

  • Flexible paid time off and remote work options
  • Equity participation in the company
  • Employer contributions to retirement savings plans
  • Access to professional development and career growth training
  • Credit for health and wellness expenses
  • Paid time off for community volunteering
  • Support for employee-led groups, interest communities, and sponsored sports teams
  • Program to assist in purchasing a personal MacBook
  • Extended parental leave to support new and growing families

Work Arrangement

Remote (Country)

Team

Cross-functional teams including Product & Technology, Go-To-Market, Operations, Finance, and People

Other

  • Flexible paid time off and remote work policies
  • Computer purchase program to get your personal Macbook
  • Enhanced parental leave to support growing families
  • Accommodations are available on request for candidates taking part in all aspects of the selection process
  • Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that
  • Founded in Montréal, Canada in 2005
  • Dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD)
  • With teams across North America, Europe, and Asia Pacific
  • Company serves retail, hospitality, and golf businesses in over 100 countries
About company
lightspeedhq
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Their cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
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Job Details
Department Operations
Category other
Posted 17 days ago