Responsibilities
- Own the People & Internal Systems function
- Be accountable for Workday and the 30+ integrations connecting it to payroll, benefits, finance and identity, as well as an expanding set of other internal enterprise tools
- Keep systems running while driving continuous improvement
- Build and lead a high-performing team of business systems analysts
- Manage and develop a team of business systems analysts, coaching them toward greater ownership and technical depth
- Build deep partnerships with HR leadership
- Work hand-in-hand with the VP of HR, HRIS lead and HR operations to understand what they need, translate it into systems strategy, and actually solve the problem
- Drive delivery accountability
- Raise the bar on project delivery across the team — scoping, prioritizing, tracking and closing work
- Help drive the consolidation roadmap
- Coordinate across stakeholders, manage risk, and keep the integration on track
- Own Claude access and drive adoption across the business
- Manage access provisioning and governance for Claude
- Serve as the internal point of contact for enablement
- Help teams understand what's possible and put it to work
- Partner with product and engineering as the company's approach to Claude deployment continues to take shape
- Use AI to work smarter
- Bring an AI-first lens to the team's work — using AI tools to accelerate discovery, documentation, root cause analysis and testing
- Help your team build these habits too
- Keep leadership in the loop
- Surface what's shipping, flag risks early, and make clear where the team needs support — without your manager having to ask
Requirements
- 7+ years of direct experience owning enterprise systems (at least 3 of those years in a 5k+ employee organization)
- 3+ years of experience managing a technical team
- Passionate about coaching, developing and holding a team accountable while still contributing directly to complex work
- Exceptional stakeholder partnership skills
- Comfortable building trust with senior leaders, facilitating requirements conversations and bringing the right people into the room at the right time
- AI-first — already weaving AI into how you work, and ready to set that standard for your team and the business
- Deep understanding of how HR and people systems support the business
- Workday HCM, integrations, HRIS architecture
- Experience with iPaaS or integration middleware tools (Boomi, MuleSoft, Workato or similar)
- Built and maintained integration layers, not just managed tickets about them
- An eye for identifying overly complex processes and developing simple, scalable alternatives
- Comfort with ambiguity — you thrive in environments where the playbook is still being written
- Thrives in fast-paced, ever-changing environments
Nice to Have
- Workday experience preferred
- Claude experience preferred
- Bonus points for experience with post-merger systems consolidation
Team
Structure: Manager of the People & Internal Systems team
