We are seeking a highly skilled and results-driven Managed Services Project Manager to oversee the successful execution of infrastructure and telecommunications projects across diverse client environments. The ideal candidate will manage large-scale, multi-vendor projects from initiation through completion, ensuring quality, timeliness, and customer satisfaction in dynamic and fast-paced settings.
What You'll Do
- Manage end-to-end delivery of managed services projects, from initial planning through deployment and close-out.
- Oversee 80+ concurrent or sequential projects annually, with a focus on business infrastructure services such as EIA, SD-WAN, GPON, and firewall installations.
- Collaborate with cross-functional teams, clients, and third-party carriers (e.g., AT&T, CenturyLink, Verizon) to ensure seamless coordination and communication.
- Maintain detailed project documentation including project plans, status updates, process flows, and post-implementation reports.
- Monitor and manage project scope, timelines, budgets, and resources to ensure successful delivery and operational readiness.
- Develop and implement standardized procedures to improve project workflows and increase efficiency.
- Act as primary liaison for customer communications, ensuring high satisfaction and timely issue resolution.
- Use project tracking tools to provide consistent reporting and updates to stakeholders.
What We're Looking For
- Proven track record of managing large-scale, multi-vendor projects from initiation through completion
- Strong leadership, communication, and organizational skills
- Ability to manage end-to-end delivery of managed services projects
- Experience overseeing 80+ concurrent or sequential projects annually
- Experience managing business infrastructure services such as EIA, SD-WAN, GPON, and firewall installations
- Experience collaborating with third-party carriers such as AT&T, CenturyLink, Verizon
- Ability to maintain detailed project documentation including project plans, status updates, process flows, and post-implementation reports
- Ability to monitor and manage project scope, timelines, budgets, and resources
- Ability to act as primary liaison for customer communications
- Proficiency with project tracking tools for reporting and updates
Technical Stack
- EIA
- SD-WAN
- GPON
- firewall installations
- project tracking tools
Work Mode
Remote (Telecom)