Responsibilities
- Create a welcoming environment for Owners by ensuring their homes are well maintained through preventative maintenance and regular inspections
- Expect the unexpected: No two days are the same, but all will likely be spent traveling, and performing various maintenance tasks in our homes. Flexibility and adaptability is a must.
- Quickly solve for Owner-reported issues regarding maintenance, as needed
- Appliance troubleshooting
- Cable/Wi-Fi troubleshooting
- Basic HVAC repair
- Light plumbing
- Light electrical
- Basic pool maintenance
- Prepare a scope of work during the inspection period for each home, identifying issues and logging future maintenance items that will need to be performed both pre and post ownership
- Maintain a catalog for each Pacaso in your market, detailing the equipment and systems in use to ensure quick service work in perpetuity
- Create preventative maintenance work orders and schedule in accordance with our turn days
- Perform other responsibilities when duty calls; life is unpredictable!
Requirements
- Possess a leader’s mindset and a broad skillset: You see a problem, and take charge of the situation. You are not afraid to bring people and resources together to get the job done
- Have a can do/will do attitude: Our owners are our top priority, and when an issue arises, it’s all hands on deck to ensure their experience is world-class. A willingness to help when needed is essential. This will include being available to step in on weekends and holidays
- Have an eye for detail and are not afraid to ask questions and/or suggest opportunities for improvement
- Have the ability and willingness to travel to where the need is
- Communicate clearly and decisively to ensure all stakeholders are well informed at any given time
- Are tech savvy: You can manage work orders and update tasks on an online platform when needed, and can maintain a high level of responsiveness
- Have your own tools and equipment, a valid Driver’s License, and reliable transportation
- Are able to maneuver tight spaces and lift heavy objects (up to 50lbs)
- Have experience solving various maintenance issues within single and multi-family homes
Nice to Have
- Pool/Spa maintenance experience preferred
- HVAC maintenance experience preferred
- Home Security systems experience is a plus!
- Home Automation - installation and troubleshooting experience is a plus!
Work Arrangement
Remote (City/Region) — Newport Beach
About Pacaso
Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We've reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle. Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We've raised over $300 million in cumulative equity funding, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker PCSO as we build toward a public listing. Our work has been featured in The New York Times, The Wall Street Journal, Fortune, Forbes, CNBC, Bloomberg, and others.
Recognition
We're a Certified Great Place to Work and have been honored for both our culture and our category-defining work: No. 5, Forbes America's Best Startup Employers (2026) — our second consecutive Top 10 ranking; Newsweek's America's Greatest Startup Workplaces (2025); Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation; Fortune & Great Place To Work Best Workplaces in Real Estate (2024); Best Workplace in the Bay Area™ (2023); LinkedIn Top Startup (2022); Glassdoor Best Places to Work, #6 (2022)
Additional Information
- Full time salaried role
- Additional tools and vehicle stipend
- Must be available to work weekends and holidays when needed
