Responsibilities
- Maintain optimal stock levels across all SKUs (scaling from 180+ to 500+) for Amazon FBA, TikTok, and D2C fulfillment.
- Own inventory health metrics: IPI score, stranded inventory, aged inventory, restock limits, and sell-through rates.
- Develop reorder point (ROP) and safety stock models, factoring lead times, seasonal demand, and supplier variability.
- Coordinate with Brand Managers and Product Development for new SKU launches and marketplace readiness.
- Execute purchase orders across multiple entities, managing procurement and production POs.
- Coordinate inbound logistics: domestic trucking, import customs, and carriers to minimize lead times and costs.
- Maintain supplier relationships, ensuring delivery timelines, quality, and documentation compliance.
- Track and reconcile inbound shipments against POs, escalating discrepancies to the COO/Controller.
- Serve as primary logistics interface with production facilities, coordinating scheduling, raw materials, and outbound flow.
- Manage handoff between production and fulfillment, ensuring POs meet committed windows.
- Collaborate on raw materials, packaging inventory, and production capacity to prevent bottlenecks.
- Escalate cross-entity coordination issues with proposed resolutions.
- Lead the logistics workstream for ERP/WMS implementation (e.g., Fulfil.io), ensuring accurate configuration of inventory, POs, and fulfillment workflows.
- Own logistics data integrity: SKU master data, supplier records, open POs, and inbound shipments.
- Define and document SOPs for all logistics functions within the ERP.
- Train logistics team and cross-functional stakeholders; serve as internal SME post go-live.
- Manage Amazon FBA shipment creation, labeling, and compliance.
- Monitor FBA prep standards, hazmat requirements, and product-specific packaging rules.
- Manage restock limits and utilization rates to prevent ASIN suppression.
- Coordinate with Brand Managers on FBA listing issues with logistics dependencies.
- Lead and hold accountable the logistics team (2–5 people) and future hires.
- Set clear KPIs, conduct 1:1s, and performance reviews.
- Identify team gaps and address via hiring, training, or automation.
- Foster a culture of ownership, accuracy, and continuous improvement.
- Own logistics operating budget: freight, FBA fees, prep costs, 3PL expenses.
- Track spend vs. budget, reporting variances and corrective actions.
- Identify cost reduction opportunities without compromising service levels.
- Manage 3PL and carrier relationships, negotiating rates and agreements.
- Provide weekly updates to COO on inventory, inbound pipeline, FBA health, and escalations.
- Collaborate with Controller on inventory reconciliation and month-end support.
- Partner with Brand Managers, Product Development, and Sales on demand forecasting and promotional inventory planning.
- Participate in EOS L10 meetings and quarterly planning sessions.
Requirements
- strong systems thinking
- cross-entity coordination
- proactive ownership mentality in a high-growth e-commerce environment
