About the Role
This role focuses on managing insurance documentation and compliance for loan accounts, ensuring policies meet company and regulatory standards throughout the loan lifecycle.
Responsibilities
- Verify insurance coverage for all secured loans
- Monitor policy expiration dates and renewal requirements
- Ensure compliance with loan agreement insurance terms
- Coordinate with lenders and borrowers to obtain missing documentation
- Update loan files with current insurance records
- Flag accounts with inadequate or lapsed coverage
- Communicate with insurance carriers to validate policy details
- Maintain accurate logs of insurance tracking activities
- Support audits by providing documented proof of coverage
- Assist in resolving insurance-related loan servicing issues
- Process insurance premium payments when applicable
- Review property and casualty insurance for alignment with collateral value
- Identify exceptions and escalate unresolved items
- Follow up on force-placed insurance requirements
- Ensure proper naming of lender as loss payee
- Track flood insurance compliance for designated zones
- Apply regulatory guidelines to insurance monitoring practices
- Maintain confidentiality of borrower information
- Collaborate with operations teams to streamline workflows
- Respond to internal inquiries about insurance status
- Support system updates related to insurance tracking
- Adhere to established service level agreements
- Document actions taken for audit and compliance purposes
- Stay current with changes in insurance regulations
- Participate in training on updated procedures
Compensation
Competitive salary based on experience
Work Arrangement
Hybrid work environment
Team
Part of the Loan Operations department
Why Join Us
- Opportunities for professional development
- Collaborative and inclusive workplace culture
- Commitment to employee growth and engagement
- Stable organization with a community focus
Physical Demands
- Sedentary work requiring prolonged sitting
- Frequent computer use
- Occasional lifting of up to 10 pounds
Not available for this position
