Responsibilities
- Support patients during pre-operative and post-operative visits and assist in surgical processes.
- Instruct patients on pre- and post-surgery care, recovery protocols, and clinic-specific procedures.
- Observe patient reactions and report urgent issues to a Registered Nurse or Physician.
- Keep accurate medical records and protect patient privacy in accordance with HIPAA regulations.
- Follow clinic safety guidelines and maintain proper sterilization practices.
- Prepare the operating room, position patients correctly, and set up surgical instruments.
- Record intraoperative details accurately, including time-out verification and surgical documentation.
- Follow laser safety protocols, properly label medications, and manage medical equipment safely.
- Help with post-procedure cleanup, apply dressings, and assist in discharging patients.
- Monitor inventory levels and manage medical supplies and equipment efficiently.
- Utilize internal systems such as the Manuals Portal and Quality Management tools for compliance tracking and documentation.
- Attend all required meetings, training sessions, and maintain up-to-date certifications.
- Support clinical operations by uploading patient photos, scheduling appointments, and completing routine clinic tasks.
- Demonstrate professional conduct, build positive patient relationships, and apply sound clinical decision-making.
- Know and adhere to OSHA, AAAHC, and internal quality assurance standards.
- Contribute to achieving clinic performance targets and key performance indicators.
- Stay informed on current company policies, procedures, and safety guidelines.
