RR Donnelley is hiring a Legal Priority Operator - 2nd Shift (Hybrid)

Must be able to commute to Phoenix, AZ Shift: Monday - Friday, 2:00pm - 10:00pm Pay: $26.31 plus $2.00 shift premium Training: Monday - Friday, 9am - 5pm, 6 weeks Hybrid: 3 days on site and 2 days remote (eligible post 90 day probation period) Responsibilities: Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF) Coordinate, assign, distribute, prioritize, track and expedite workload to the department Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion Direct requests to proper resources and coordinate with local and off-site office services Assist with proofreading tasks and quality control analysis during heavy volume periods Deliver projects within a reasonable, negotiated timeframe Perform other related duties and assist with special projects as assigned Maintain thorough knowledge of all firm-supported software packages Other duties as assigned Qualifications Ability to work in a fast-paced environment and meet pressing deadlines Ability to produce quality work product Minimum typing speed of 60 wpm with 95% accuracy Excellent verbal and written communication skills Flexibility to work overtime as required High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace Prior document processing experience in a team environment Knowledge of legal terminology preferred but not required Transcription experience a plus