Collaborate with subject matter experts and the learning team to identify training needs and establish clear learning objectives.
Perform needs assessments and audience analyses to customize training solutions for organizational requirements.
Design curricula, programs, and learning solutions that align with strategic goals.
Develop instructional materials such as eLearning modules, animated videos, job aids, simulations, and assessments.
Apply instructional design models and adult learning principles to create engaging, learner-focused content.
Create detailed storyboards that outline visual, interactive, and narrative elements.
Deliver training through digital platforms including Learning Management Systems and virtual learning environments.
Manage learning content on the LMS to ensure accurate delivery and tracking of training initiatives.
Design course assessments to measure learner progress and training effectiveness.
Evaluate training impact using feedback, analytics, and performance metrics, and refine content based on insights.
Maintain and update training materials to reflect evolving technologies and industry best practices.
Work cross-functionally with trainers, subject matter experts, and stakeholders to ensure successful implementation of training initiatives.

A bachelor's degree in Education, PGCE, Instructional Design, Learning Design, or a related field.
3 to 5 years of proven experience as a Learning Designer or in a similar role.
Experience working in an operational environment within a Learning Design capacity.
Proficiency in eLearning authoring tools such as Articulate Storyline and Rise.
Skilled in using Learning Management Systems like Moodle, Talent LMS, eFront, or Docebo.
Ability to use graphic design or multimedia tools such as Canva, Adobe Creative Suite, Premiere Pro, or Vyond.
Strong communication and writing skills with a focus on plain language and instructional clarity.
Strong project management and organizational skills.
Critical thinking and problem-solving abilities.
Cultural sensitivity and the ability to design for diverse learners.

Additional certifications in Instructional Design, video animation, editing, or eLearning Development are advantageous.
Experience using AI tools such as ChatGPT or Claude for content generation, and voiceover tools such as ElevenLabs, is advantageous.
Knowledge of the telecommunications industry is advantageous.

Herotel is hiring a Learning Designer