Tasq Staffing Solutions, Inc. is hiring a Lead Assistant Manager - Operations (Cebu) | Onsite

Work Setup: Onsite (Cebu) Qualifications: • College graduate • Minimum of 3 years of experience as Assistant Manager for Operations in a BPO/call center environment Responsibilities: • Efficiently manage processes by addressing issues promptly and driving continuous improvements. • Promote team growth through regular coaching, feedback, and motivation to achieve goals. • Ensure smooth onboarding by supporting new hires with training and guidance. • Handle escalations quickly to maintain high customer satisfaction and minimize disruptions. • Provide clear insights on process and system improvements to equip the team for success. • Confidently engage in client interactions at the supervisory level to represent the team and address concerns.