Responsibilities
- Receive new pickups that have been closed in Bosta flyers.
- Verify that couriers have correctly written the tracking number on the flyer using a marker.
- Accept new pickups into the system and record tracking numbers in the 'Receiving Pickups' spreadsheet.
- Organize daily dispatch of shipments by sorting them according to delivery addresses.
- Assign cash collection and refund shipments to courier routes.
- Send routes directly to the Stars mobile application.
- Accept undelivered shipments into the system and update the productivity sheet.
- Obtain receiver signatures and identification numbers for delivered shipments with zero cash on delivery.
- Collect hard copies of returned shipments signed by the business.
- Monitor Stars wallets to ensure daily deposit of collected cash-on-delivery amounts.
- Conduct daily verification calls for undelivered or canceled shipments.
- Cancel refused shipments in the system.
- Transfer canceled orders to the sorting facility team via 'Transfer to Hub' after the 24-hour holding period at the hub.
- Send handover emails to the sorting facility team including total transferred shipment count, seal number, and tracking numbers with shipment status.
- Perform other related duties as required.
Work Arrangement
On-site — Port Said
