Responsibilities
- Receive and log incoming shipments according to established procedures
- Respond to phone inquiries from clients and provide assistance as needed
- Inspect samples for correct type, volume, and compliance with submission requirements
- Communicate with clients to resolve discrepancies related to samples or testing
- Process correction requests as directed
- Operate front-end automated processing systems as assigned by supervisors
- Log samples into the system and route them to appropriate testing departments
- Prepare sample aliquots and perform initial processing for analysis
- Set up and configure laboratory instruments prior to testing
- Conduct temperature monitoring, instrument maintenance, and record results
- Locate and retrieve samples for retesting or additional analysis
- Re-file samples after use and ensure proper documentation
- Store specimens correctly for both short-term and long-term retention
- Support lab staff with routine cleaning tasks
- Keep accurate quality control and assurance records as required
- Follow all safety and quality guidelines and comply with regulatory standards
- Comply with laboratory policies, protocols, and standard operating procedures
- Collaborate and communicate effectively with team members to ensure workflow efficiency
- Perform additional tasks as assigned by management
