About the Role
This role is responsible for managing and expanding relationships with major clients across the Western US, focusing on long-term growth, retention, and satisfaction. The ideal candidate will combine consultative selling with data-driven strategies to exceed revenue targets.
Responsibilities
- Lead full-cycle sales for high-value client accounts
- Develop and execute strategic account plans
- Identify expansion opportunities within existing clients
- Collaborate with internal teams to deliver tailored solutions
- Conduct regular business reviews with key stakeholders
- Negotiate contract renewals and upsell initiatives
- Maintain accurate sales forecasts and pipeline data
- Serve as primary point of contact for assigned clients
- Drive adoption of new products and services
- Monitor client performance and satisfaction metrics
- Coordinate cross-functional resources to resolve issues
- Present quarterly growth strategies to clients
- Track industry trends impacting client operations
- Ensure compliance with service level agreements
- Manage stakeholder expectations across multiple departments
- Utilize CRM tools to document client interactions
- Advocate for client needs internally
- Support onboarding and integration processes
- Analyze financial performance of accounts
- Maintain confidentiality of client information
- Travel to client sites as needed
- Respond to client inquiries in a timely manner
- Escalate critical issues through proper channels
- Align client goals with product capabilities
- Promote long-term contract stability
Nice to Have
- Master’s degree in business administration or related discipline
- Prior experience in digital commerce or payments technology
- Existing network of enterprise contacts in the Western US
- Certification in sales methodology or account management
- Experience with subscription-based business models
- Background in fintech or B2B software platforms
- Fluency in Spanish or other languages relevant to region
Compensation
Competitive base salary plus uncapped commission
Work Arrangement
Remote with regional travel required
Team
Sales team focused on enterprise client growth
Why This Role Matters
You will directly influence the success of some of the largest clients, shaping how they use technology to grow their businesses. Your ability to anticipate needs and deliver results will define long-term partnerships.
What Success Looks Like
Within six months, you will have mapped key stakeholders, identified growth opportunities, and closed expansion deals. By year-end, you will have increased account revenue and strengthened client retention metrics.
Not available
