homers is hiring a Junior User Experience Platform Admin

We're looking for a detail-oriented and organized Junior User Experience Platform Admin to join our team in Beirut,Lebanon. In this role, you will provide essential administrative and technical support for our user experience platforms, ensuring smooth operations and optimal user satisfaction. You will work closely with cross-functional teams to maintain platform integrity, manage user accounts, and support our growing user base with professionalism and efficiency. - Manage and maintain user accounts, access permissions, and platform configurations within the UX platform environment - Monitor platform performance and identify areas for improvement or optimization - Provide technical support and troubleshooting assistance to end users, documenting issues and resolutions - Assist in onboarding new users and conducting platform training sessions - Maintain accurate and organized documentation of platform activities, user data, and administrative processes - Collaborate with the UX and IT teams to implement platform updates and system enhancements - Analyze user behavior and platform usage data to support decision-making and identify trends - Respond promptly to user inquiries and support requests with a customer-focused approach - Perform routine administrative tasks including data entry, reporting, and record management - Ensure compliance with platform policies and security protocols