Responsibilities
- Work closely with stakeholders to collect, assess, and record business needs
- Design and update process flowcharts, business justifications, and user narratives
- Prepare Business Requirements Documents as needed
- Produce and manage detailed documentation throughout project lifecycles
- Bridge communication between business units and IT teams to align objectives
- Develop UAT test scripts, knowledge transfer documents, user guides, and training resources
Work Arrangement
On-site
Other
- Demonstrates commitment to core values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation, and Diversity
- Possesses strong written and verbal communication abilities
- Shows solid analytical and problem-solving capabilities
- Exhibits effective critical thinking and solution-oriented mindset
- Takes initiative and thrives in team-oriented environments with clients
