About the Role
This role involves providing hands-on technical service for equipment in the field, troubleshooting issues, and delivering reliable support to clients across the region.
Responsibilities
- Install and configure equipment at customer locations
- Perform routine maintenance on field devices
- Diagnose and resolve technical malfunctions
- Respond to service requests in a timely manner
- Document service activities and outcomes
- Follow safety protocols during field operations
- Communicate with clients about service status
- Escalate complex issues to senior technicians
- Maintain accurate service logs
- Adhere to company service standards
- Transport tools and equipment to job sites
- Operate diagnostic instruments
- Support system upgrades and retrofits
- Ensure compliance with technical guidelines
- Collaborate with team members on site visits
- Meet scheduled service appointments
- Report equipment failures promptly
- Follow up on unresolved service cases
- Assist in inventory checks for spare parts
- Participate in technical training sessions
Compensation
Competitive hourly wage with benefits
Work Arrangement
On-site with local travel required
Team
Field operations team supporting equipment maintenance and client service
Physical Requirements
- Frequent bending, standing, and climbing
- Lifting heavy components up to 50 pounds
- Working in varied weather conditions
- Extended periods of walking on job sites
Travel Expectations
- Daily travel within the Atlanta metro area
- Occasional trips outside city limits
- Use of company-issued vehicle
- Mileage tracked for work-related trips
Not available
