Responsibilities
- Manage and sustain IT infrastructure including mobile device management, endpoint protection, cloud platforms, and device lifecycle processes to ensure compliance and continuous performance.
- Enforce and enhance security protocols by implementing multi-factor authentication, hardening endpoints, conducting access audits, and responding to incidents per established procedures.
- Work closely with team members in Darmstadt and the Senior IT Manager to maintain seamless operation of shared systems.
- Drive automation and scripting initiatives to reduce manual effort, increase consistency, and streamline operations.
- Identify operational gaps and contribute to IT initiatives such as cloud migration, data loss prevention, endpoint detection and response deployment, and centralized device management.
- Create and maintain detailed, accessible IT documentation to support team knowledge sharing and continuity.
- Lead employee onboarding and offboarding processes, including account setup, device preparation, and access provisioning or removal in coordination with People Operations.
- Ensure all devices remain enrolled in MDM, properly tracked, and updated according to patch management schedules.
- Provide secondary end-user support, resolving technical issues promptly and professionally to reflect the high standards of the IT team.
Compensation
Compensation is based on factors including location, role level, technical expertise, skills, and experience. Some roles may qualify for incentive pay, equity, and benefits.
Work Arrangement
Remote — Berlin
Work Arrangement
Remote — Berlin
