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India (Remote) Remote (Country) Full-time

Valerie Group is hiring an IT Support

Responsibilities

  • Configure and manage Monday.com workspaces using three distinct board types: individual team member UI boards, brand-level POD and brand boards, and a COE dashboard for tracking execution team tasks
  • Create standardized board templates, automated workflows, and processes to ensure consistent task management across all brands
  • Lead onboarding sessions, set up user permissions, and provide training for team members using the platform
  • Iteratively improve board designs based on user feedback and organizational scaling needs
  • Oversee SaaS subscriptions and access controls for the company’s marketing technology suite
  • Handle setup, configuration, and operational deployment of marketing technology tools
  • Monitor tool usage, renewal schedules, and identify opportunities to reduce costs across the tech stack
  • Assess and integrate new marketing technologies as business needs change
  • Administer user access, provisioning, integrations, and cost tracking for the full martech portfolio, including Polar Analytics and future additions
  • Manage organization-wide Microsoft Teams environments, including user accounts, channels, meeting rooms, and settings for recordings and transcriptions
  • Support internal applications such as SharePoint, Outlook, OneDrive, and other Microsoft 365 services used in daily operations
  • Maintain internal SaaS tools including Claude, Figma, Canva, and related platforms, with attention to shared mailboxes and team-specific access levels
  • Assist in deploying new tools and integrating them into existing workflows as teams adopt them
  • Serve as the primary point of contact for resolving IT-related issues, tool access problems, and platform difficulties
  • Diagnose technical issues and escalate to external vendors when internal resolution is not possible
  • Keep updated documentation for all software tools, access procedures, and internal operational protocols
  • Support the onboarding of new hires by setting up accounts, granting appropriate access, and delivering tool-specific training
About company
Valerie Group

Valerie Group is a growth platform designed for purpose-driven founders and brands, combining agentic AI, a services engine, and access to capital to accelerate growth. Built by founders for founders, it leverages data science, AI, and expert digital marketing to optimize every aspect of a brand's online presence, from audience targeting to creative development and media spend.

The platform integrates proprietary agentic AI with human expertise to deliver smarter decisions, greater efficiencies, and scalable growth. It supports brands through rapid experimentation, A/B testing, creative production, and valuation forecasting, enabling them to achieve significant returns on ad spend and accelerated valuation growth.

Valerie also offers access to a partner private equity fund for top-performing brands, allowing founders to secure capital at optimal valuations without premature equity dilution. With operations in Singapore and Abu Dhabi, Valerie partners with select brands by invitation to provide a unique edge in scaling and dominating their markets.

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Job Details
Department Operations
Category other
Posted a month ago