Responsibilities
- Act as the primary contact for IT support in Toulouse, addressing issues with computers, software permissions, hardware upgrades, and peripherals like printers
- Assist team members with acquiring new software and IT hardware as needed
- Support lab environments including network configuration, vSphere management, and environmental monitoring systems
- Collaborate with the IT department during internal and regulatory audits
- Partner with HR to support employee onboarding and serve as the local IT contact for new hires in Toulouse
- Configure and deploy laptops running Mac, Windows, and Linux using MDM platforms
- Manage access rights for cloud-based applications such as Okta, Google Workspace, Slack, and Atlassian tools
- Record and maintain documentation for both new initiatives and existing systems
- Update and organize internal IT knowledge bases and policy documents under leadership guidance
- Troubleshoot and repair audiovisual systems in conference rooms
- Contribute to maintaining secure and safe office environments
- Participate in office maintenance and facility enhancement projects
Benefits
- Equity participation
- Up to 35 days of paid leave, including vacation and RTT, plus flexible working hours
- Health and life insurance coverage
- Lunch vouchers provided
- Opportunities for travel between San Francisco, Colorado, and Toulouse offices
- Company-sponsored off-sites, team events, and collaborative gatherings
- Relocation support for candidates moving to Toulouse
Work Arrangement
On-site — Toulouse
Other
- Proficiency in written English is required for documentation shared across global offices
- This position requires on-site presence
- Relocation assistance is available for eligible candidates moving to Toulouse
- Opportunities for cross-office travel between San Francisco, Colorado, and Toulouse
- Resume must be submitted in English
- Applicants are welcome to apply even if they do not meet every listed qualification
