Requirements
- Minimum 2 year’s experience in the administration, configuration and upgrade of an ITSM platform
- Automation and Power Platform Skills, with expertise in Power automate and Power Apps
- Strong JavaScript and CSS for UI customisation
- Ability to translate business processes into workflow automation logic
- Skills in process mapping, optimisation and documentation
- Experience building system integrations using REST APIs, webhooks and custom connectors
- Ability to handle data transformation, mapping, authentication and error handling
- Understanding of integration patterns and secure credential management
- Testing experience during all system and end user testing, including issue analysis
Benefits
- Hybrid working arrangements
- Employee discounts for health insurance, gyms, pools and travel club
- Novated leasing and salary sacrificing
- Paid parental leave
- Purchased Leave (up to 4 weeks)
- Employee Assistance Program
Additional Information
- We will not be able to support international applicants for this role or accept agency applications. Applicants should hold Permanent Residency or Australian Citizenship.
- Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.