Lyra Technology Group is hiring an IT Project Engineer

We are seeking a highly skilled and driven IT Project Engineer to join our team. As an IT Project Engineer you will join our team and lead the implementation of client-facing technical projects across the New York City area. This role is ideal for someone who thrives in a fast-paced MSP environment, is comfortable working on-site with clients, and has a deep understanding of multi-tenant support, project execution, and modern IT infrastructure. You will be responsible for designing, deploying, and upgrading systems across a wide range of client environments. This includes servers, networking, cloud platforms, cybersecurity solutions, and endpoint technologies About Altourage… Altourage is a leading managed services provider specializing in IT and cybersecurity solutions. With a diverse clientele spanning financial services, professional services, as well as other sectors, they are committed to delivering top-notch technology solutions tailored to our clients' unique needs. Your work as an IT Project Engineer has several components: - Function as a hands-on, technical element of client project delivery, including but not limited to: - Client onboardings and offboardings - Network installations and migrations - Windows server-to-server or server-to-cloud migrations - Office builds and moves - MDM/MAM + Conditional Access implementation - Collaborate with project managers and account teams to provide regular updates and create and update documentation. - Function as an escalation point for resolution of project issues. - Travel to client sites across NYC and surrounding area for installations, assessments, and hands-on technical work (estimated 50–75%). - Communicate clearly with clients, acting as a technical expert and trusted advisor. Our ideal IT Project Engineer has the following qualifications: - 3-5+ years IT MSP experience including a minimum of 2+ years of hands-on project engineering experience (mandatory). - Strong experience implementing IT infrastructure projects from design through completion. - Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA). - Solid understanding of CCNA-level networking - Ability to work independently and on multiple projects simultaneously. - Excellent written and verbal communication - Strong aptitude for time and note entry within a PSA. - Understanding of predictive and hybrid project methodologies, including roles, responsibilities, and work breakdown structure (WBS) - Located in or near New York City and able to comfortably travel to client sites as required Preferred requirements: - Relevant technical certifications (e.g., Microsoft, CompTIA, Cisco, PMI). - Specific experience with: Microsoft Azure, 365, and SharePoint - Meraki Networking - Windows Server - Modern security principals – MFA, SSO, Conditional Access, MDM, MAM - ConnectWise PSA The target salary for this role is $90,000-$100,000 per year and will operate in a hybrid model out of the New York City office. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment, we want to hear from you!