Responsibilities
- Independently manage routine IT operations, technology implementations, vendor relationships, user support activities, and cybersecurity compliance requirements.
- Escalate matters involving significant operational disruption, cybersecurity incidents, substantial financial impact, legal exposure, or other material business risks.
- Identify, evaluate, and implement technology solutions that improve operational efficiency, automate business processes, and support corporate growth objectives.
- Develop, maintain, and continuously improve IT policies, procedures, standards, and documentation to support operational consistency, cybersecurity compliance, and organizational growth.
- Develop, maintain, and execute the Company's IT strategy and technology roadmap, prioritizing initiatives that improve security, scalability, operational efficiency, and business performance.
- Own the management and performance of third-party IT service providers, including service delivery oversight, escalation management, contract performance, and continuous improvement initiatives.
- Lead the Company's cybersecurity and information assurance activities in coordination with the Facility Security Officer and external service providers, including vulnerability management, incident response readiness, system hardening, access control governance, and compliance activities.
- Establish departmental priorities, allocate resources, and manage workload distribution to ensure effective delivery of IT services and strategic initiatives.
- Lead, mentor, and develop IT personnel, including workload management, quality assurance, performance feedback, professional development, and delegation of responsibilities.
Requirements
- An equivalent combination of education and 6+ years of relevant experience will be considered in lieu of a degree.
- 4-5 years of progressive experience in information technology administration, infrastructure management, cybersecurity operations, or related functions, including experience leading projects, initiatives, or personnel.
- Demonstrated experience managing technology initiatives, coordinating cross-functional stakeholders, and driving projects from planning through implementation.
- Familiarity with Python and PowerShell as system administration tools, with the ability to describe specific processes automated using these tools
- Experience managing or coordinating third-party managed service providers, consultants, or technology vendors.
- Experience supporting NIST 800-171, CMMC, DFARS 252.204-7012, or other government cybersecurity compliance frameworks.
- Intermediate-to-advanced knowledge of Windows environments, Office365 administration, DNS, and Exchange Online.
- Hands-on experience with Active Directory, Group Policy, MDM solutions, and SaaS provisioning.
- Strong troubleshooting and analytical skills, including remote support capabilities.
- Experience supporting and maintaining secure networks and working in DoD-compliant environments.
- Excellent communication skills - capable of translating technical terms for both technical and non-technical users.
- Ability to obtain and maintain at least a SECRET security clearance.
Nice to Have
- Active Secret clearance.
- Bachelor’s Degree in Information Technology, Computer Science, or a related field preferred
- CompTIA A+ certification and CompTIA Network+ certification.
- Experience administering Microsoft Intune.
- Experience in mid to Large-sized government contracting environment.
- Familiarity with eDiscovery processes and tooling.
Benefits
- Competitive total compensation package
Additional Information
- This position requires the ability to obtain a Secret Clearance.
- Ability to obtain and maintain at least a SECRET security clearance.
- Security Clearance: Ability to obtain a Secret Security Clearance
