Responsibilities
- Assess the EU Environmental Testing market, regulatory expectations, and laboratory operational data to identify opportunities for efficiency, quality improvement, and margin enhancement.
- Support EU-focused pricing, client segmentation, and demand modeling to guide product and investment priorities.
- Recommend improvements to enhance turnaround time (TAT), analytical quality, data reliability, and regulatory alignment.
- Serve as primary liaison between EU laboratory stakeholders and the Product Development team.
- Elicit, document, and refine Business Requirements, User Requirements, and acceptance criteria (including non-functional needs like performance and usability).
- Maintain and update process documentation, including BRD (Business Requirements Document), URD (User Requirements Document), and BPMN (Business Process Model & Notation).
- Collaborate with Product Development team to translate requirements into functional designs; help groom backlogs and support release scoping.
- Lead EU-regional user acceptance testing (UAT), business sign-off, and change management for new features and workflow updates.
- Partner with laboratory directors, technical leads, and product teams across the EU to harmonize chromatography data workflows.
- Facilitate workshops with subject matter experts (SMEs) to challenge assumptions, streamline workflows, and improve cross-site alignment.
- Build and maintain strong relationships across operations, R&D, quality, IT, and commercial units.
- Map current vs. future-state EU laboratory workflows; identify gaps, risks, and compliance needs.
- Ensure alignment with Eurofins Quality System Documents (SOPs, methods, work instructions).
- Ensure processes, requirements, and software workflows comply with key EU laboratory frameworks, including: ISO/IEC 17025, EU Ecolabel testing requirements, and EU Member State national accreditation bodies operating under EA (European co-operation for Accreditation).
- Support audit preparation, nonconformity resolution, CAPAs, and continuous improvement.
- Track corrective actions and measure system/process impact post-deployment.
- Build dashboards (performance, throughput, error rates, QC metrics, method performance, adoption/usage).
- Support budgeting, forecasting, and operational reviews with EU-specific actionable insights.
- Validate product requirements with data, quantify product value, and measure outcomes.
Requirements
- Expertise in LIMS processes
- Experience supporting chromatography data processing applications
- Ability to translate laboratory and business requirements into clear deliverables
- Experience optimizing analytical workflows for quality and efficiency
- Knowledge of compliance with major EU environmental testing laboratory standards
- Proven ability to partner with laboratory leaders, product and engineering teams, finance, and commercial stakeholders
- Experience standardizing processes related to instrument data capture, processing, quality control (QC), technical review, and reporting
- Familiarity with hyphenated and non-hyphenated analytical workflows (gas chromatography GC, liquid chromatography LC, inductively coupled plasma ICP and mass spectrometry (MS))
- Experience eliciting, documenting, and refining business and user requirements
- Experience maintaining process documentation (BRD, URD, BPMN)
- Proven collaboration with product development teams to translate requirements into functional designs
- Experience grooming backlogs and supporting release scoping
- Leadership in user acceptance testing (UAT), business sign-off, and change management for new features and workflow updates
- Ability to facilitate workshops with subject matter experts (SMEs)
- Strong relationship-building skills across operations, R&D, quality, IT, and commercial units
- Experience mapping current and future-state laboratory workflows
- Understanding of Eurofins Quality System Documents (SOPs, methods, work instructions)
- Compliance knowledge of ISO/IEC 17025, EU Ecolabel testing requirements, and EA national accreditation bodies
- Experience supporting audit preparation and nonconformity resolution
- Experience tracking corrective actions and measuring system/process impact post-deployment
- Dashboard building for performance, throughput, error rates, QC metrics, method performance, and adoption/usage
- Support for budgeting, forecasting, and operational reviews with EU-specific insights
- Validation of product requirements with data and measurement of outcomes
Work Arrangement
Remote (City/Region) — Almeria, Spain
Additional Information
- Based in Almeria, Spain
- Supports European Environmental Testing business
- Primary focus on chromatography data processing application
- Must comply with ISO/IEC 17025, EU Ecolabel testing requirements, and EA national accreditation bodies
- Supports audit preparation, nonconformity resolution, CAPAs, and continuous improvement
