About the Role
Manages end-to-end installation of digital signage systems in grocery retail environments, ensuring adherence to timelines, safety standards, and technical specifications.
Responsibilities
- Lead planning and execution of in-store digital display installations
- Coordinate with retail partners to schedule site access and setup windows
- Supervise field technicians and third-party contractors during deployment
- Ensure all hardware is installed according to engineering guidelines
- Verify network connectivity and system functionality post-installation
- Maintain accurate records of installation progress and site conditions
- Troubleshoot technical issues during setup and handoff phases
- Enforce compliance with safety protocols and electrical standards
- Manage shipping and delivery logistics for equipment to retail sites
- Track installation timelines and report on project milestones
- Conduct pre-installation site assessments to identify constraints
- Train retail staff on basic system operations and troubleshooting
- Oversee decommissioning and removal of outdated equipment
- Ensure proper disposal or recycling of retired hardware
- Collaborate with engineering on design improvements for future rollouts
- Respond to urgent service requests affecting display operations
- Maintain documentation for installation procedures and checklists
- Monitor inventory of spare parts and installation tools
- Support audits and compliance reviews for deployed systems
- Escalate unresolved technical or logistical issues to senior staff
- Optimize installation workflows to reduce downtime and labor costs
- Ensure branding and display content meet client specifications
- Coordinate firmware and software updates during deployment
- Verify data transmission from displays to central monitoring systems
- Support pilot programs for new hardware or network configurations
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid with field travel required
Team
Cross-functional team including technical, logistics, and retail operations staff
Technology Environment
- Uses cloud-based project tracking platforms
- Works with tablet-based reporting tools in the field
- Interfaces with network monitoring dashboards
- Handles firmware updates via remote and local methods
- Deploys systems using standardized hardware kits
Travel Requirements
- Regular regional travel to retail locations
- Up to 70% time spent in the field
- Overnight stays may be required
- Must have reliable transportation
- Reimbursement provided for approved travel expenses
Not available
