About the Role
This position involves engaging potential customers via phone and digital channels to schedule consultations for home exterior services, using a hybrid work model that blends office and remote environments.
Responsibilities
- Initiate outbound calls to leads to introduce home improvement services
- Qualify customer interest in exterior renovation projects
- Schedule in-home or virtual consultations with field representatives
- Maintain accurate records of customer interactions in CRM system
- Follow up with prospects to advance sales opportunities
- Collaborate with field teams to ensure smooth handoff of appointments
- Respond to customer inquiries via phone and email
- Educate clients on product offerings and process timelines
- Address common objections and provide relevant information
- Meet or exceed monthly appointment-setting targets
- Participate in team meetings and performance reviews
- Stay current on product features and pricing updates
- Adhere to compliance and data privacy standards
- Use sales scripts and guidelines while maintaining natural conversation
- Manage high volume of daily calls and follow-ups
- Support marketing initiatives by providing customer feedback
- Maintain professional and courteous communication style
- Work within defined sales processes and protocols
- Track outcomes and report on key performance metrics
- Contribute to a positive team environment
- Adapt to changing priorities in a fast-paced setting
- Uphold brand reputation during all customer interactions
- Complete required training modules on products and systems
- Ensure timely data entry after each contact
- Assist with lead segmentation and campaign follow-up as needed
Compensation
Competitive hourly wage plus performance-based incentives
Work Arrangement
Hybrid
Team
Inside sales team supporting exterior home improvement solutions
Why Join Us
- Opportunity to work in a growing sector with tangible home improvement impact
- Supportive team environment with clear career progression paths
- Training provided to enhance sales and product knowledge
- Performance recognition and incentive programs
- Work-life balance supported by hybrid schedule
What We Offer
- Hybrid work model with set in-office days for collaboration
- Comprehensive onboarding and ongoing coaching
- Tools and technology to succeed in outreach efforts
- Clear metrics and transparent performance tracking
- Opportunities for internal advancement
Not specified
