Responsibilities
- Generate and assign accurate charges to final invoices for inpatients after discharge, following established hospital billing guidelines.
- Manage the processing of invoices for cash payments and third-party insurance providers, ensuring completed records are sent for review and payment.
- Liaise with medical staff, departments, and insurance contacts to secure necessary authorizations, documentation, and resolve billing discrepancies.
- Review billing records to confirm they are accurate, fully documented, and adhere to internal protocols and payer contracts.
- Evaluate patient billing data to identify coverage limits and calculate patient financial obligations.
- Monitor claims that have been modified or denied and inform patients and insurers of resolution outcomes in a clear manner.
- Address patient questions about billing statements and payment options with professionalism and timeliness.
- Assist team members in the billing unit and carry out additional administrative tasks as needed.
