Kuala Lumpur, Malaysia On-site Full-time

Sitecore is hiring an Infrastructure, Network & Cloud Engineer

Responsibilities

  • Support the operation, maintenance, and continuous improvement of the hybrid network, including Meraki switching, Palo Alto firewalls, Panorama, Prisma Access, Global Protect, and Azure networking.
  • Implement and maintain network security controls, including firewall policies, segmentation, Zero Trust/ZTNA capabilities, IPsec/VPN tunnels, and ACLs, under the guidance of the senior engineer.
  • Administer DNS, DHCP, and certificate lifecycle activities across cloud and on-premises environments.
  • Prepare, implement, and validate network and firewall changes through the agreed change management process.
  • Investigate and resolve escalated network incidents within SLA, including participation in the on-call rotation for network-impacting issues.
  • Work with Engineering and DevOps to understand infrastructure requirements and support the delivery of secure, reliable network solutions.
  • Partner with IT-Sec on security alert response, vulnerability remediation, and compliance-related network activities.
  • Create and maintain clear technical documentation, including network diagrams, runbooks, implementation notes, and support procedures.
  • Contribute to the assessment of new tools and technologies by providing hands-on feedback and operational insight.
  • Share knowledge with peers and support less experienced team members through day-to-day collaboration.

Benefits

  • Competitive compensation with a defined career path into principal or architecture roles.
  • Investment in your growth: certifications, conferences, and training supported.
  • Flexible, international working environment across a globally distributed team.
  • Close collaboration with Engineering, DevOps, and Security teams not siloed IT work.

Compensation

Competitive compensation with a defined career path into principal or architecture roles.

Work Arrangement

Flexible, international working environment across a globally distributed team.

Team

Close collaboration with Engineering, DevOps, and Security teams not siloed IT work.

Job Details
Location Kuala Lumpur, Malaysia
Work mode On-site
Employment Full-time
Department Corporate IT
Category DevOps & SRE
Posted 2 months ago
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About company
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At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.
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