NeuraFlash, Part of Accenture, is looking for an Infra Tech Support Practitioner to provide ongoing technical support and maintenance for production and development systems. You will perform L1 and L2 troubleshooting for configured services across server, network, and software platforms, ensuring smooth operation.
What You'll Do
- Address technical issues, provide solutions, and ensure the smooth operation of configured services across various platforms.
- Perform independently and become a subject matter expert.
- Participate and contribute actively in team discussions.
- Contribute in providing solutions to work-related problems.
- Assist in the documentation of technical processes and procedures to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and best practices.
What We're Looking For
- Proficiency in Site Reliability Engineering.
- Minimum of 2 years of experience in Site Reliability Engineering.
- 15 years of full-time education.
Technical Stack
- Site Reliability Engineering principles
- System monitoring and incident response
- Cloud platforms and infrastructure management
- Automation tools and scripting languages
- Network protocols and security best practices
Work Mode
This role requires an onsite work mode in Bengaluru.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
