Responsibilities
- Handle routine system administration tasks in IndySoft, including user account management, role assignments, permission settings, and standard configuration updates across multiple locations.
- Design and manage system components such as templates, lookup lists, event rules, and workflow configurations; establish and maintain equipment profiles, operational procedures, and report formats using PrintBuilder and LayoutBuilder.
- Support data migration activities during onboarding of new sites by preparing, transforming, and loading data to align with standardized system settings.
- Execute data queries and generate reports to detect and resolve issues like duplicates, gaps, or inconsistencies; assist in data validation and cleanup during system transitions and lab integrations.
- Maintain and monitor integrations between IndySoft and external platforms such as NetSuite and Salesforce using APIs; diagnose synchronization failures and correct data discrepancies to ensure cross-system consistency.
- Serve as primary support contact for user inquiries and technical issues, escalating complex cases when necessary; create and update documentation, instructional guides, and training resources to promote effective system use.
- Analyze current system usage and configurations to identify inefficiencies; propose process improvements, customizations, or automation opportunities to increase accuracy and operational efficiency.
Benefits
- Comprehensive medical insurance coverage
- Coverage for preventive and restorative dental care
- Vision benefits including eye exams, glasses, and contact lenses
- 401(k) retirement plan with employer matching contributions
- Company-paid life insurance policy
- Paid Time Off for personal and restful use
- Paid company-recognized holidays
- Provision of all necessary work equipment and technology
Equal opportunity employer
This organization complies with anti-discrimination laws and does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category.
Other
All full-time employees are eligible for the company's benefits package.
