Responsibilities
- Provide technical support in the form of troubleshooting on site or via phone.
- Perform installation, startup, and commissioning of various products.
- Oversee and support third-party installers during customers' installations.
- Test and troubleshoot system functions and train customers in operation and maintenance.
- Coordinate service schedule with customers at various locations.
- Create detailed reports for installations and technical support issues.
Requirements
- Must have a minimum of a Certificate of Completion from a technical or trade school.
- Must have basic computer skills and be able to use Microsoft Office Suite.
- Must be a self-starter, with excellent interpersonal skills and the ability to work alone or in a small team.
- Strong time management skills and organization skills.
- Safety-minded (safety must be a priority).
- Electrical and mechanical troubleshooting skills.
- Excellent communication skills.
- Quality minded, resourceful, and dependable.
Nice to Have
- Industrial maintenance/electrical experience and background preferred.
- Fork truck or telehandler maintenance or troubleshooting experience.
Benefits
- First day coverage of all benefits - no waiting period
- Premium free medical, dental and vision insurance – working spouse must take single major medical at their place of employment if offered
- On-site health clinic
- Basic Life (2x annual base salary at no cost)
- Optional Life and Accidental Death and Dismemberment (AD&D) insurance
- Short-Term and Long-Term Disability insurance (no cost)
- 401(k) Plan with up to an 8% company match
- FSA for Health Care and Dependent Care
- 10 Paid annual holidays plus vacation time
- Educational Reimbursement Program
- Scholarship Program
- Optional Gym Membership
Work Arrangement
Remote (City/Region)
Team
Reports to: Senior Manager of Field Operations
Additional Information
- Travel up to 75%
- Ability to work various shifts as required by customer
- Required to wear personal protective equipment (PPE)
- Candidate is required to live within the state of Georgia
