Responsibilities
- Manage the day-to-day performance of the inbound sales team.
- Provide structured one-on-one coaching to sales consultants.
- Strengthen and build upon topics covered in weekly sales training sessions.
- Analyze recorded sales calls and AI-driven coaching feedback.
- Facilitate role-play exercises based on actual customer interactions.
- Monitor team habits to ensure consistent application of coaching.
- Ensure sales staff adhere to established sales practices.
- Enhance skills in discovery, qualification, handling objections, follow-up, and closing techniques.
- Speed up onboarding and skill development for new team members.
- Minimize operational errors caused by sales through improved qualification and recordkeeping.
- Collaborate with Sales Operations, Marketing, and Operations teams to refine customer interactions.
- Spot and act on ways to boost individual performance and optimize the sales process.
Work Arrangement
remote
Other
- Must be available during U.S. Pacific time business hours.
- Fluency in spoken and written English is required.
- Initial 90-day contract based on performance, with potential for long-term placement.
- Position is remote but requires availability during U.S. Pacific business hours.
- This role is with TurFresh only, even if the application displays Express Chipping due to shared recruiting infrastructure.
