Responsibilities
- Supporting (and eventually leading) end-to-end deployment of the Surtrac system. Customer implementations include planning and design, hardware and software installation, configuration and tuning, operations testing, and supporting full-time operations.
- Managing and providing post-implementation support to existing customers
- Interacting with and sometimes supervising partner companies in a customer engagement (e.g. as a sub-contractor, or managing our own sub-contractors or partners)
- Participating on internal teams to improve existing and build new implementation processes, tools, and systems
- Building interfaces and integrations to other systems, hardware, and technologies
- Supporting the development of new product enhancements
- Over time, serving as a subject matter expert (SME) for business development, sales, and marketing support
Tech Stack
Python, Linux, Embedded systems, AI, ITS (Intelligent Transportation Systems), Traffic signal controllers, Detection systems
Work Arrangement
On-site — Pittsburgh, PA
Additional Information
- Ability to travel to customer sites globally (10-30% of time)
