Requirements
- In-home HVAC sales leadership – Proven success managing and developing residential HVAC sales teams in a performance-driven environment.
- Structured sales management approach – Demonstrated ability to implement consistent sales processes, routines, ride-alongs, and accountability systems.
- Team development & coaching – Strong track record of coaching, mentoring, and training sales reps to improve close rates, average ticket, and overall performance.
- Performance management – Experience setting clear KPIs (conversion rates, average sale, revenue per lead), inspecting results, and driving improvement through data.
- Turnaround capability – Ability to step into an underperforming team, quickly assess gaps, and implement disciplined action plans to stabilize and grow performance.
- Cross-functional alignment – Works effectively with service, install, dispatch, and finance to ensure operational execution supports the sales process.
- Accountability & discipline – Holds team members to clear expectations while maintaining a high-performance, professional culture.
Nice to Have
- Sales strategy & forecasting – Ability to set realistic quotas, manage budgets, and forecast revenue in a fluctuating demand environment.
- Pipeline & lead management – Experience optimizing lead flow, improving conversion at each stage, and maximizing ROI on marketing spend.
- Recruiting & retention – Proven ability to hire, onboard, and retain high-performing sales talent.
- CRM proficiency – Experience with platforms such as ServiceTitan, Salesforce, or similar tools to manage performance and reporting.
- Value-based selling expertise – Strong ability to train teams to sell on value, not price, particularly in competitive or price-sensitive markets.
- Local market awareness – Understanding of local competition, pricing dynamics, and marketing channels that influence residential HVAC sales.
- Hands-on player-coach who leads from the front (ride-alongs, call reviews, real-time coaching).
- Brings structure to ambiguity—able to create clarity, consistency, and process where it’s currently lacking.
- High ownership mindset—takes accountability for team results and doesn’t defer blame to market conditions.
- Strong financial acumen—understands how sales performance impacts margin, profitability, and overall branch health.
- Skilled at building culture quickly—can stabilize morale while raising the performance bar.
Benefits
- Warm, qualified leads!
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Special deals/Discounts on a variety of services and entertainment
- Yearly Performance Reviews
Work Arrangement
Remote (City/Region)
Team
Team size: 11. Structure: team consists of 11 OSRs
Additional Information
- Must Have Skills and Experience
- Skills and Qualifications
