Responsibilities
- Assist with monitoring and responding to the HR email inbox, providing timely, professional support and assigning questions to appropriate team members when needed (payroll, benefits, leaves, Workday, etc.)
- Manage incoming mail, including opening, scanning, routing, and responding as appropriate to ensure timely handling of all correspondence
- Support the administration of IXL policies and practices
- Assist with onboarding and offboarding processes, communication with IT and payroll teams, workflows, systems and act as administrator for related systems including I-9 processing and background investigations
- Partner with the Benefits Manager to develop and communicate IXL’s wellness program including coordinating wellness week activities as part of annual benefits open enrollment
- Assist with benefit audits and other administrative tasks related to benefits administration
- Coordinate logistics for various in-office and virtual events, such as wellness initiatives, trainings, various meetings, etc. including vendor communication, event planning, and employee engagement strategies that foster a positive workplace culture
- Support the execution of management development training programs by scheduling sessions, coordinating materials, tracking attendance, and ensuring follow-up completion
- Ensure all required compliance training is accurately scheduled, tracked, and recorded to meet internal standards and regulatory requirements
- Assist with contingent worker tracking
- Conduct research, analyze data and prepare reports as needed to support human resources or other business requested data
- Assist with maintaining and organizing HR documentation and personnel records
- Lead or participate in HR special projects as needed
Requirements
- Bachelor’s degree required
- 2+ years of proven experience working as part of an HR or recruiting team
- Some knowledge of employment laws and HR best practices
- High attention to detail and commitment to data accuracy
- Highly effective interpersonal skills and ability to maintain a high level of confidentiality
- Ability to manage small projects and initiatives, with management support
- Proficiency in Google Suite, Microsoft Office Suite, HRIS/ATS systems
Nice to Have
- HR coursework preferred
- Workday and/or Greenhouse experience a plus
Work Arrangement
On-site — San Mateo, CA
Additional Information
- This position requires you to be in our San Mateo, CA, headquarters office.
- The base hourly rate for this full-time position is $27 to $33 per hour + benefits.
- Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire pay for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
