Responsibilities
- Oversee and monitor active transaction pipelines for multiple HEOs to ensure smooth advancement toward closing.
- Gather, sort, and verify homeowner documents necessary to finalize home equity agreements.
- Collaborate with the processing team to clarify document requirements and confirm timely and accurate submission.
- Act as the main contact for homeowners throughout the transaction, responding to calls and emails about status, paperwork, and upcoming steps.
- Deliver prompt and clear updates to homeowners on the progress of their transactions.
- Keep detailed and up-to-date records, notes, and documentation in CRM and internal platforms.
- Spot missing documents or possible delays and take initiative to follow up with homeowners, HEOs, or internal teams.
- Report transaction updates, concerns, or risks to the relevant HEOs promptly.
Benefits
- Hourly pay rate of $24.00
- Discretionary time off to support rest and personal recharge
- Fully company-funded medical, dental, and vision health plans
- 4% employer contribution matching your 401(k) contributions
Compensation
$24.00 per hour
Work Arrangement
Hybrid
Other
THIS ROLE IS HYBRID IN OFFICE 4 DAYS A WEEK
