Responsibilities
- Manage enterprise systems, servers, and networks with focus on administration, reliability, and protection
- Deliver high-level technical assistance to users of computing and network resources
- Maintain consistent security and performance of infrastructure across all enterprise sites
- Assist in data center operational tasks
- Support ongoing server management and maintenance
- Provide expert-level troubleshooting and resolution
- Administer and maintain web server environments
- Monitor system performance and availability
- Respond to security and operational incidents
- Be available for round-the-clock on-call support including weekends and holidays
- Support critical business platforms, including Tier 1 applications