Responsibilities
- Deliver live and online training sessions for healthcare staff, district teams, and government stakeholders in French-speaking regions.
- Implement Train-the-Trainer programs to develop local expertise and long-term training sustainability.
- Customize international training resources to align with local language, cultural norms, clinical workflows, and health system structures.
- Guide learners through the full training journey, from initial onboarding to skill development and post-training support.
- Organize follow-up trainings and targeted learning interventions in response to performance data or software updates.
- Assist in change management strategies that promote digital tool adoption and integration into daily operations.
- Supply regular, actionable feedback to program leads on training effectiveness and field challenges.
- Measure training impact using metrics on system usage, data accuracy, and user proficiency.
- Detect skill or knowledge gaps and escalate them for broader program adjustments.
- Partner with technical and deployment teams to enhance user performance and system engagement.
- Develop, translate, and adapt training content for French-speaking audiences, ensuring practical relevance.
- Produce user manuals, quick-reference tools, and operational guides based on real-world deployment insights.
- Document successful approaches and key learnings from field experiences.
- Work with central teams to keep training materials aligned with product updates.
- Establish strong working relationships with clinic staff, regional health officials, and ministry representatives in French-speaking countries.
- Represent the learning academy in national and regional digital health discussions.
- Support government-led efforts to strengthen digital health capabilities where appropriate.
Work Arrangement
Hybrid
Other
- Professional fluency in French and strong English skills for internal communication are required.
- Applicants must be prepared to work in remote or low-resource environments.
- Frequent travel and on-site presence in Francophone African countries are expected.
- Extensive collaboration with distributed teams across time zones via digital platforms is necessary.
- Candidates must demonstrate initiative and discipline in using virtual work tools and video conferencing systems.
- The role involves working closely with small local teams while contributing to broader, globally coordinated initiatives.
