Sand Technologies is hiring a Healthcare Learning and Development Specialist

Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure. Our work delivers proven real-world impact. We have built AI systems that help manage London’s water supply, supported telecom network planning across hundreds of cities, and developed digital healthcare platforms serving tens of millions of people across Africa. From intelligent command centers to AI-powered infrastructure platforms, we help organizations sense, analyze and act in complex environments. Our people are ambitious, curious and relentlessly practical. Our teams work alongside clients in the field, solving hard problems and deploying solutions that last. With colleagues across Africa, Europe, the UK and the US, we operate across the full stack - from research and engineering to deployment and capability building. Our mission is simple: to harness AI to solve humanity’s most pressing challenges. About the role Sand is expanding across Africa and beyond, partnering with governments and public sector officials to deliver transformative AI and data solutions. We have deployed our flagship platform - the Health Operating System (HOS) - in more than 5 countries already. In Rwanda, hundreds of clinics have already been digitized, transforming rural facilities into next-generation health centers that are redefining care in Africa. Sand’s groundbreaking HOS integrates data and services to drive better outcomes - from maternal health to chronic disease management - already reaching more than 1 million patients. Designed for digital empowerment, the HOS equips thousands of frontline health workers with the tools and support they need to magnify their impact and strengthen community health. The HOS is already operational across multiple countries, with plans to expand to 16 countries by the end of 2026, led by our Country Directors. This is not an idea — it’s already happening, and the momentum is accelerating. But healthcare is only one example; Sand is growing in various industries, namely water, energy, and telecommunications. As an L&D Specialist for Francophone markets, you will be the primary driver of training delivery and local capacity building across these countries. You sit within the SAND Academy team and your focus is execution, making sure training lands, works in real contexts, and builds durable local capability. You will report to the Academy Lead and collaborate closely with the Central Academy Team and Country Teams. The ideal candidate brings deep familiarity with Francophone African health systems and contexts — not just language, but cultural fluency, institutional knowledge, and field experience in the region. The Candidate is also passionate about learning impact, adaptable in dynamic environments, culturally aware, and comfortable working in rural or resource-constrained settings. Specific Responsibilities Training Delivery Lead all in-person and virtual training sessions for health facility staff, district teams, and Ministry stakeholders across Francophone deployments. Run Training of Trainers (ToT) programs to build a sustainable local trainer base in each country. Adapt global training content to Francophone country contexts — language, culture, workflow norms, and health system realities. Support learners end-to-end: from onboarding through to competency and follow-up. Conduct refresher training and targeted interventions based on performance gaps or new product releases. Support change management initiatives to improve digital adoption and workflow integration. Learning Feedback & Performance Improvement Provide structured feedback to the Academy Programs Specialist on what is and isn't working in the field. Track learning effectiveness using adoption metrics, data quality indicators, and user competency assessments. Identify capability gaps and flag them for program-level response. Collaborate with Solution Managers and deployment teams to improve user performance and system utilization. Content Creation, Adaptation & Knowledge Contribution Create, localize and contextualize training materials for Francophone audiences: translating not just language but practical application. Contribute to user guides, job aids, and playbooks drawn from country deployment experience. Support documentation of best practices and lessons learned. Collaborate with Central Teams to ensure training content reflects evolving product functionality. Stakeholder Engagement Build trusted relationships with facility-level staff, district health teams, and Ministry of Health counterparts in Francophone countries. Represent SAND Academy in relevant local and national digital health forums. Support national digital health capacity-building initiatives where relevant. Requirements - Essential 5+ years of experience in learning & development, capacity building, or training delivery, preferably in healthcare or public sector programs. Deep familiarity with Francophone African contexts — cultural, institutional, and operational. This is essential, not just language proficiency. Fluency in French (professional working level); English proficiency required for internal collaboration. Demonstrated experience delivering training in Francophone West or Central African countries. Experience supporting digital health implementations, health workforce training, or large-scale system rollouts. Strong facilitation skills, with the ability to simplify complex digital tools for diverse frontline audiences. Demonstrated experience working in low-resource or rural settings. Ability to analyze learning needs and translate them into clear, practical training solutions. Excellent communication and stakeholder engagement skills. Skill Requirements - Preferable Background in public health, health informatics, education, or organizational development. Experience designing blended learning or digital learning solutions. Exposure to national health system strengthening programs or donor-funded initiatives. Experience managing multi-country training programs. Work Environment This is a hybrid role with significant in-person requirements. While some responsibilities can be performed remotely, the role demands regular presence on the ground to build relationships, oversee implementation, and represent Sand with local stakeholders. At the same time, given the high degree of virtual collaboration with colleagues and partners across multiple geographies, the successful candidate must be highly self-driven, comfortable working in small in-person teams while contributing to larger efforts virtually, and disciplined in using online collaboration tools and video conferencing to maintain constant communication. Due to the considerable amount of virtual work and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed in working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using online collaboration and video conferencing is essential.