SquareDomain is hiring a Head of Inside Sales

Company Overview: We have partnered with a top-notch client that is looking for Head of Inside Sales who will be responsible for a worldwide low touch sales program with revenue goals per geographical territory. As Head of Inside Sales, you will be responsible to architect, design, implement and continuously refine a touch-less sales program that helps on-board new customers with the least amount of friction. Key Responsibilities: - Own and develop a highly automated, time and resource optimized, frictionless program for users to onboard their production ready apps to Marketplace - Own and develop a touch-less program for acquiring and on-boarding telco partners - Enable Marketplace telco partners to acquire faster low touch opportunities in their existing business customer base Other Responsibilities: - Identify and refine ICP (ideal customer profile) for touch-less sales. - Introduce scientific, measurable, repeatable process for quickly identifying and removing funnel blockage points. - Work closely with marketing to maximize top of the funnel leads and MQL to SQL conversion rates. - Work closely with business development to identify the best path to CPaaS market penetration. - Feed to field sales team customers ready for expansion into six figure ACV. - Work closely with Customer Success team to ensure smooth account on-boarding , successful conversion and expansion. - Work with Product Management to identify new features with high demand gen value for Open Source and Commercial code repositories. Respectively help de-prioritize nice to have features with low conversion value. - Minimize Proof of Concept cycles. - Optimize touch-less sales program for initial entry points of up to $499/mo credit card purchases. - Maintain LTV ≥ 3 x CAC for touch-less sales program accounts. - Hands on management of Hubspot and SFDC reports. - Leverage all applicable technology for customer engagement, acquisition and analytics – Omni-channel user interaction, real time chat/voice/video, web & email communication, intelligent bot aided customer interaction. - Forecast 3-6-9-12 months ahead and measure progress vs goals. - Produce weekly summary of pipeline metrics to executive team: MQL, SQL, Wins, conversion rates.