Arable is hiring a Head of Grower Success & Agronomy to lead our customer-focused initiatives in agriculture. This is a remote, full-time leadership position within the Customer Success department, responsible for ensuring grower success through agronomic expertise.
What You'll Do
- Lead the strategy and execution of grower success programs.
- Provide agronomic guidance and support to ensure customer value.
- Build and manage a team focused on customer outcomes.
- Develop scalable processes for customer onboarding, training, and retention.
- Partner with cross-functional teams to translate customer feedback into product improvements.
What We're Looking For
- Proven experience in a customer success leadership role within the agriculture technology sector.
- Deep agronomic expertise and understanding of modern farming practices.
- Strong track record of building and scaling customer success teams.
- Excellent communication and relationship-building skills with growers and internal stakeholders.
- Ability to work effectively in a fully remote, global environment.
Work Mode
This is a remote, full-time position operating in a global work mode.
Arable is an equal opportunity employer.