Responsibilities
- Deliver outstanding service and support to every guest attending events.
- Welcome attendees and scan their tickets upon entry to the venue.
- Greet visitors and guide them to their assigned seating areas.
- Assist guests with directions and wayfinding throughout the facility.
- Manage and supervise access to all restricted zones during events.
- Help maintain a secure and safe environment for all patrons and staff.
- Report any actual or suspected breaches of venue policies or regulations to management.
- Complete incident documentation promptly when necessary.
- Ensure emergency exits remain unobstructed and assist guests with special needs during evacuations.
- Serve as part of the emergency response team by guiding guests to safety exits.
- Relocate to different posts or areas as required by event demands.
- Distribute event-related materials to guests when needed.
- Adhere strictly to all safety protocols and event procedures.
- Offer high-quality customer service to all clients and visitors.
- Perform any additional tasks assigned by the Guest Services Manager or supervisor.
Benefits
- 401(k) retirement savings plan available
- Employer match for 401(k) contributions
Work Arrangement
On-site
Strengthened by our Differences. United to Make a Difference
A diverse and inclusive team is essential to advancing innovation, enhancing service quality, and achieving excellence. The organization is committed to reflecting and honoring the variety of backgrounds and perspectives within the communities it serves.
Equal Opportunity Employer
The company upholds equal employment opportunity and does not discriminate based on protected categories such as race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or uniformed service status, in compliance with applicable federal, state, and local laws.
Other
- This is a part-time position.
- Applications will be accepted until July 24, 2026.
- Employees work on an on-call, per-event basis.
- Duties may include ushering, ticket scanning, suite servicing, and door monitoring.
